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Book Online

SPECIAL

Offers

PRICES AND

Policies

Tariff 2024 

From *£89 per night 

*Excluding Christmas and New Year.

Minimum two-night stay: October to April

Minimum three-night: May to September

*One-night stays are only available in November, January and February or where there is a gap left in between bookings.

*Overnight stays – £20 surcharge

Dogs:  We welcome up to two small dogs OR one medium dog (no larger than a Field/Springer Spaniel). Strictly no large dogs as there is insufficient space to comfortably accommodate them.  Dogs must be well-behaved, fully house-trained and over six months old.  Dog fee £20 per stay; Dog basket, water bowl, towels, snuggle blanket, dog waste bags and treats are provided. 

Children: We are an adult-only establishment, however we will allow one baby in a travel cot (guests must bring their own high chair).  No toddlers please, The Roost is not suitable for toddlers or young children.

Contractors/Business Guests/Long stays:   We offer very competitive rates for contractors/business guests who require accommodation for a longer period of time, including Events Crew/Actors working on the Wensleydale Polar Express who are looking for convenient accommodation for the duration of the event in November and December.  Please contact us directly where we can discuss your individual budget and specific requirements.

Accessibility: The Roost Retreat is all on ground floor level and is suitable for those with walking/mobility difficulties. We regret it is unsuitable for wheelchairs/mobility scooters as there is not the space. The shower room and kitchenette have a step up into the rooms and door widths will not accommodate wheelchairs.

CHECK AVAILABILITY AND

Book Online

PRICES AND

Policies

Tariff 2024 

From *£89 per night 

*Excluding Christmas and New Year.

Minimum two-night stay: October to April

Minimum three-night: May to September

*One-night stays are only available in November, January and February or where there is a gap left in between bookings.

*Overnight stays – £20 surcharge

Dogs:  We welcome up to two small dogs OR one medium dog (no larger than a Field/Springer Spaniel). Strictly no large dogs as there is insufficient space to comfortably accommodate them.  Dogs must be well-behaved, fully house-trained and over six months old.  Dog fee £20 per stay; Dog basket, water bowl, towels, snuggle blanket, dog waste bags and treats are provided. 

Children: We are an adult-only establishment, however we will allow one baby in a travel cot (guests must bring their own high chair).  No toddlers please, The Roost is not suitable for toddlers or young children.

Contractors/Business Guests/Long stays:   We offer very competitive rates for contractors/business guests who require accommodation for a longer period of time, including Events Crew/Actors working on the Wensleydale Polar Express who are looking for convenient accommodation for the duration of the event in November and December.  Please contact us directly where we can discuss your individual budget and specific requirements.

Accessibility: The Roost Retreat is all on ground floor level and is suitable for those with walking/mobility difficulties. We regret it is unsuitable for wheelchairs/mobility scooters as there is not the space. The shower room and kitchenette have a step up into the rooms and door widths will not accommodate wheelchairs.

 

BOOKING

Information

Reservations can be made online, by telephone or by emailing us.  Payment methods are by credit or debit card, via Stripe Payments or BACS transfer by arrangement.  Cash is accepted but payment must be made on arrival with the full amount of your stay.  

It is always better to book directly with us for our best prices.  Bookings made through Online Travel Agencies such as Airbnb could cost more, as we have to offset large commissions charged to us. 

DEPOSIT & CANCELLATION

Policy

Deposit Policy

We do not charge a deposit but please refer to our cancellation policy.

Cancellation Policy

Changes and cancellations to bookings made up to 7 days prior to arrival are without charge. Full cost of the reservation will be taken 7 days before your arrival date. Bookings cancelled within the 7 days before arrival are non-refundable. If we are able to resell any cancelled nights in this period, then we will refund you any nights resold or alternatively we can issue an accommodation voucher to use against another stay.

Please refer to our Terms and Conditions of Business at the bottom of our webpage. If you have any questions, please contact us.

ARRIVAL AND DEPARTURE

Times

Arrival: From 3 pm to 8 pm (15:00 to 20:00)  We like to welcome our guests in person and introduce you to The Roost Retreat and will endeavour to do this between these times.  Please let us know an estimated time of arrival so we can open the gates for you. If arriving after 8 pm, then self-check in is available via a lockbox and combination code. We request prior notice if arriving later so we can leave the key for you.

Departure: Up until 10 am

 

SPECIAL

Occasions

If you are looking to celebrate a special occasion or a landmark birthday, we can arrange for flowers/local handmade artisan chocolates/a bottle of fizzy or a favourite wine as a surprise for a loved one.  These can be ordered as a separate option on the Additional Extra section on reservationNo need for you to do anything, just choose the gift(s) you would like to order and we will organise everything for you. If you would rather speak to us about specific requirements, then please call us or drop us an email. 

OTHER

Information

A minimum three-night stay is required in High Season.  Single night stays are available in *November, *December, January and February 

* Not available during the Wensleydale Polar Express (8th Nov – 22nd December)

Christmas and New Year –  minimum of three nights only. 

No parties or events allowed 

Strictly no smoking or vaping throughout. This is only allowed outside.

Quiet hours between 10.00 pm and 8.00 am. The Roost Retreat is in a quiet, residential area, please respect our neighbours and ourselves. 

No commercial photography.

ONLINE TRAVEL

Agencies

If booking through Airbnb or another Online Travel Agency, their Terms of Business and Cancellation Policy applies.  Please refer to the reservation/cancellation policy shown on your booking confirmation from them.

WE ARE DOG

Friendly

Dogs are welcome at The Roost Retreat, we have a fully fenced and walled garden for your dog to exercise and have a run around. We provide a dog basket, towels, snuggle blankets, water bowl and some little treats on arrival! We ask that guests please dispose of their dogs’ waste and check the garden for any `deposits’ before departure.